- We at Hi-Tech Arms & Ammo cc strive to ensure that all of our clients are satisfied with our product(s). All our product(s) will be free of all defects at the time of shipping.
- All products(s) sold by Hi-Tech Arms & Ammo cc are subject to the manufacturer’s warranty.
- Should any of our product(s) become faulty during the warranty period it may be returned in order for Hi-Tech Arms & Ammo cc to facilitate its repair or replacement.
- In the event that a product(s) is found to be faulty within 7 (seven) days from receipt thereof, Hi-Tech Arms & Ammo cc will facilitate and bear the costs associated with the collection and return of the faulty product(s) to the manufacturer.
- Should the manufacturer and/or its official distributing agent confirm that the faulty product(s) are covered within the terms of the warranty Hi-Tech Arms & Ammo cc will carry all the costs involved in returning and repairing or replacing the product(s) to the customer.
- Should the manufacturer and/or its official distributing agent determine that the product(s) cannot be honored in terms of the warranty, the costs for the repair/replacement and return of the product(s) will be for the customer’s own account.
- Should the product(s) be found to be faulty or become faulty after 7 (seven) days from having received your order and where the product(s) still falls under the warranty period, the cost of returning the faulty product(s) will be for the customer’s own account and Hi-Tech Arms & Ammo cc will only cover the cost of returning the repaired or replaced product(s) back to the customer.
- Should the manufacturer and/or its official distributing agent determine that the product(s) cannot be honored in terms of the warranty the costs for the return of the product(s) back to you will be for your own account.
- Should you not be entirely satisfied with the product(s) you have received, you may return the product(s) to us within 7 (seven) days after date of delivery.
- The returned product(s) should however be returned in its original condition and packaging. After receipt of the returned product(s) the Sales Manager will inspect the product(s) and determine if it is in its original condition and packaging. Hi-Tech Arms & Ammo CC will charge a 15% restocking and/or handling fee if the return is accepted.